Module 4: Communication and Conflict Repair
The goal of anger management is not silence. It is honest communication without attack, threat, contempt or emotional punishment.
Repair script
“I became too activated. I am sorry for the way I spoke. The issue still matters to me, but I want to talk about it in a calmer way. What I need is…”
- Use a time-out before damage.
- Return to the conversation when calmer.
- Talk about behaviour and needs, not character attacks.
- Listen for the other person’s concern.